Privacy Policy for d2d
Last updated: September 17, 2025
This Privacy Policy explains how the d2d Outreach App (“App”, “we”, “us”, or “our”) collects, uses, protects, and shares information when you use our mobile application. We are committed to protecting your privacy and maintaining the confidentiality of the information you entrust to us.
1. Information We Collect
Your privacy is fundamental to our mission of supporting outreach work. We have designed our App with privacy-by-design principles, ensuring that your personal information and the information of those you interact with during outreach activities remains secure and confidential.
a. Information You Provide Directly
Contact Information for Outreach Work:
– Names, addresses, phone numbers, and email addresses of individuals you encounter during outreach activities
– Notes about conversations and interactions
– Interest levels and preferences
– Voice recordings converted to text notes
Territory and Outreach Data:
– Territory locations
– Street information and house numbers
– Time spent in outreach activities
– Return visit scheduling and outcomes
– Territory completion status
App Usage Data:
– User preferences and settings
– Custom interaction types you create
– Time tracking and goal information
b. Information Automatically Collected
Location Data:
– GPS coordinates for territory navigation
– Location data for territory boundary tracking
– Current position relative to territory boundaries
– Note: Location data is only collected when the app is in use and with your explicit permission
Device Information:
– Device type and operating system version
– App version and performance data
– Crash reports and error logs (anonymized)
Authentication Data:
– Apple ID information for CloudKit synchronization
– Daily authentication codes for app access
2. How Your Data Is Used
a. Territory Management
– Create and manage outreach territories
– Navigate to territory locations
– Track territory completion and progress
– Synchronize territory data across your devices
b. Contact Management
– Maintain records of outreach interactions
– Schedule and track return visits
– Categorize contacts by interest level
– Search and filter contact information
c. Time Tracking
– Record time spent in outreach activities
– Generate time reports and analytics
– Track progress toward outreach goals
– Provide historical time data
d. App Functionality
– Provide voice-to-text transcription
– Enable daily code authentication for app access
– Synchronize data across your devices
– Backup and restore your information
3. Data Storage and Security
a. Hybrid Storage Approach
Primary Storage:
– All data is stored locally on your device
– Data remains accessible even without internet connection
– Local storage ensures app functionality offline
Automatic Cloud Synchronization:
– CloudKit synchronization is automatically enabled when you’re signed into iCloud
– Uses Apple’s secure CloudKit infrastructure
– Data is encrypted in transit and at rest
– Synchronizes across all your devices signed into the same Apple ID
– Note: Cloud sync cannot be disabled within the app – it depends on your device’s iCloud settings
b. Security Measures
Encryption:
– AES-256-GCM encryption for all sensitive contact data
– Encrypted storage of names, phone numbers, emails, addresses, and notes
– Secure key management using iOS Keychain
Authentication:
– Daily code authentication system
– Secure app access protection
– Subscription-based authentication bypass option
Data Protection:
– No data sharing with third parties
– No advertising or tracking
– No data mining or profiling
4. Data Sharing and Disclosure
a. Third-Party Sharing
We DO NOT share your data with third parties for:
– Advertising or marketing purposes
– Data analytics or profiling
– Commercial exploitation
– Any purpose unrelated to app functionality
Limited Technical Services:
– Apple CloudKit
– Apple Maps (for territory navigation and mapping)
– Apple Speech Recognition (for voice-to-text features)
– All interactions with these services are governed by Apple’s privacy policies
b. Legal Disclosure
We may disclose information only when required by law or to:
– Comply with legal processes or court orders
– Protect the rights, property, or safety of users
– Prevent fraud or illegal activities
– Respond to government requests where legally required
5. Your Privacy Rights and Choices
a. Data Control
The app provides you with complete transparency by allowing you to:
Access and Portability:
– View all your data within the app
Modification and Deletion:
– Edit or delete any contact information
– Modify territory data and settings
– Remove voice recordings and notes
App Data Management:
– Delete all app data through device settings
– Control cloud synchronization through your device’s iCloud settings (not within the app)
– Control which features have access to device permissions
b. Permission Controls
Location Services:
– Choose “When In Use” or “Always” location access
– Disable location services entirely if preferred
– Location data is never shared with third parties
Voice and Audio:
– Control microphone access for voice-to-text features
– Voice recordings are processed locally when possible
– Audio data is not stored permanently
6. Data Retention and Deletion
a. Retention Periods
Contact Data:
– Retained until you manually delete contacts
– No automatic deletion of contact information
– Full user control over data lifecycle
Territory Data:
– Retained for the duration of territory assignment
– Historical territory data maintained for reference
– User can delete territory data at any time
Time Tracking Data:
– Retained for goal tracking and historical analysis
– User can delete individual time entries
– Automatic cleanup of old data upon user request
b. Data Deletion
Individual Data Deletion:
– Delete specific contacts, territories, or time entries
– Immediate removal from local storage
– Synchronization of deletions across devices
Complete Data Deletion:
– Uninstalling the app removes all local data
– CloudKit data can be deleted through your device’s iCloud settings
– To completely remove cloud data: Go to Settings > [Your Name] > iCloud > Manage Storage > [App Name] > Delete Data
– Contact Apple Support if you need assistance with complete CloudKit data removal
7. Special Considerations for Outreach Work
a. Sensitive Information Handling
Contact Privacy:
– Information about individuals contacted during outreach is treated with highest confidentiality
– No sharing of contact information outside the app
– Secure storage and transmission of personal details
Interests and Personal Information:
– Notes about interests and personal conversations are encrypted
– No profiling or categorization beyond user-defined interest levels
– Respect for individual privacy and religious freedom
8. Children’s Privacy
a. Age Requirements
This app is designed for use by adults engaged in outreach work and is not intended for children under 13.
We do not knowingly collect personal information from children under 13.
b. Contact Information of Minors
When contact information includes minors encountered during outreach:
– Information is treated with extra care and confidentiality
– No direct communication with minors through the app
– Parental privacy is respected in all interactions
9. International Data Transfers
a. CloudKit Data
When you’re signed into iCloud (CloudKit synchronization is automatic):
– Data is stored in Apple’s global data centers
– Apple maintains appropriate safeguards for international transfers
– Data processing follows Apple’s privacy standards worldwide
– You can control this through your device’s iCloud settings
b. Local Storage Priority
– Primary data storage remains on your local device
– International transfers are minimized through local-first design
– User maintains control over data location preferences
10. Updates to This Privacy Policy
a. Notification of Changes
We may update this Privacy Policy to reflect:
– Changes in app functionality
– Updates to privacy regulations
– Improvements to security measures
– User feedback and requests
b. Communication of Updates
Notification Methods:
– In-app notifications for significant changes
– Updated privacy policy available within the app
– 30-day notice period for material change
11. Changes to This Policy
This policy may be updated from time to time. Changes will be reflected within the app and on our official support channels.
12. Contact Us
For questions or support, contact:
Developer: Simplex Office Solutions
Email: support@simplexoffice.com
App Name: d2d
